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Live Ops Specialist

CoLearn

CoLearn

Operations
South Jakarta City, Jakarta, Indonesia
Posted on May 6, 2025

What You’ll Do as a Live Ops Specialist:

  • Make sure live classes are happening unobstructed and in accordance to SOP and SLA (Class patrol)
  • Assisting in managing teacher’s availability (picket and leaves)
  • Maintaining Live classes documentation such as video recording, pdf, etc
  • Make sure all live classes creation sequences are done timely and correctly (Class creation in Ajar)

We’d Love to Hear from You if You Have:

  • Google docs & excel basic
  • Quick learner and adaptable
  • Responsive and good sense of responsibility
  • Good attention to detail
  • Excellent communication and interpersonal skill
  • Performs well under minimum supervision

Discover CoLearn

At CoLearn, we are dedicated to empowering the next generation in developing countries like Indonesia to succeed on a global scale. We offer affordable, cohort-based online live classes in Math and Science for Indonesian students, priced at just USD 7 per month. Our data-driven approach nurtures long-term motivation and strengthens understanding of STEM subjects, making quality education accessible to students across the archipelago. Our platform is fully optimized for mobile devices, enabling learning anytime, anywhere.

Indonesia is home to the world’s fourth-largest student population, with over 40 million learners. However, students often face significant challenges, with national rankings consistently falling in the bottom 10% globally for key subjects like Math, Science, and Reading — skills crucial for thriving in the 21st century.

  • Our Mission: Empowering Indonesia's next generation to thrive on the global stage
  • We use a rigorous, data-centered approach to achieve teaching excellence and learning outcome
  • Recognition: Awarded Google Play’s Best of 2020 & LinkedIn Top Startup 2021

CoLearn Guiding Principles:

  • It’s About the Students: Put students first — every decision centers on their growth and success.
  • Own Your Results: Take responsibility for outcomes and timelines. Your work makes an impact.
  • Be a Problem Solver: Focus on root causes, not just symptoms. Solve what truly matters.
  • Be Constructively Direct: Give thoughtful, direct feedback to help each other grow.
  • Make New Mistakes: Experiment, learn fast, and share lessons. Just avoid repeating mistakes.
  • Think 10X: Tackle big problems and create impact at scale. Always think bigger.

Join us at CoLearn and contribute to a transformative journey, making quality education accessible and empowering students across Indonesia!