Sales and Marketing Coordinator @ Fluent Commerce

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  </div>\n\n  <dl class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile">\n\n    <div class="frow frow--tn-gutters">\n\n\n        <div class="col-tn-1-2" id="external-jobs-show-deadline">\n          <dt>Application Deadline</dt>\n          <dd>December 31, 2023</dd>\n        </div>\n\n\n      <div class="col-tn-1-2" id="external-jobs-show-department">\n        <dt>Department</dt>\n        <dd>Marketing</dd>\n      </div>\n\n      <div class="col-tn-1-2" id="external-jobs-show-employment-type">\n        <dt>Employment Type</dt>\n        <dd>Permanent - Full Time</dd>\n      </div>\n\n      <div class="col-tn-1-2" id="external-jobs-show-location">\n        <dt>Location</dt>\n        <dd>United States</dd>\n      </div>\n\n      <div class="col-tn-1-2" id="external-jobs-show-workplace-type">\n        <dt>Workplace type</dt>\n        <dd>Fully remote</dd>\n      </div>\n\n\n\n        <div class="col-tn-1-2" id="external-jobs-show-reporting-to">\n\n          <dt>Reporting To</dt>\n          <dd>Jessica Nelson</dd>\n\n        </div>\n\n\n\n    </div>\n\n  </dl>\n\n  <h2 class="external-panel__heading" id="responsibilities-heading">\n    Key Responsibilities:\n  </h2>\n\n  <div class="external-panel__trix-content external-panel__trix-content--colored" id="responsibilities-body">\n    <div id="External::Careerspage::Renderplyrvideo-react-component-a4d06afb-3747-42e8-892a-f3dc3d020e1d"><div>\n

\nOperations and Support\n

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Sales Support

\nSupport all aspects of deal flow through Fluent Commerce's systems to provide clear processes for Account Executives/BDRs and better reporting for management.

\nMarketing Support \n

\nSupport all aspects of marketing campaign setup and management to reduce administrative burden on our Marketing teams.

\nProcess Adherence and Improvement

\nEnsure sales and marketing teams are adhering to sales/campaign processes, checking in regularly with team members to address any blockers, identifying any areas in need of improvement.

\nDocumentation

\nWork with sales and marketing to maintain good documentation practices as systems evolve.

\nMaintenance \n

\nWorking with the Global Manager of Sales & Marketing Operations, identify and implement process improvements across Salesforce and our many integrations, including but not limited to Pardot, ZoomInfo, LinkedIN Sales Navigator, DocuSign, etc.

\nSalesforce Administration

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\nReport and Dashboard Management\n

\n Work with marketing and sales teams to establish reporting requirements and maintain sales and marketing reports and dashboards.

\nAccount and Contact Management\n

\nIdentify gaps and inconsistencies in contact and account data and work to fill them over time, and add new contacts as needed.

\nSales Training and Enablement

\nUpdate and maintain process guides for using Salesforce and provide training to sales. Work with the Marketing and Global Manager of Sales & Marketing Operations to develop relevant training materials.

\nOpportunities

\nReview opportunities with sales team members to ensure all data is complete and accurate and that opportunity record matches the signed contract.

\nDocuments

\nUpload related documents (NDAs, agreements, etc.) under accounts, as needed.

\nLeads \n

\nAssure accurate mass import of leads from external marketing campaign sources.

\nPardot Administration

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\nList Management/Automation \n

\nMaintain existing lists and automations rules to assure accuracy.

\nForms and Templates\n

\nSupport marketing team with maintenance and creation of forms and templates.

\nAd Hoc Reporting \n

\nDevelop other reports as needed.

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</div>\n\n\n <h2 class="external-panel__heading" id="skills-heading">\n Skills, Knowledge & Expertise:\n </h2>\n <div class="external-panel__trix-content external-panel__trix-content--colored" id="skills-body">\n <div id="External::Careerspage::Renderplyrvideo-react-component-6d20ca9e-4480-4cd7-a0e4-0790fa4ced13"><div>\n

</div>\n\n\n\n <h2 class="external-panel__heading" id="benefits-heading">\n Benefits:\n </h2>\n <div class="external-panel__trix-content external-panel__trix-content--colored" id="benefits-body">\n <div id="External::Careerspage::Renderplyrvideo-react-component-b1aa4ba0-caab-43bb-b283-96e13e4d23e5"><div><ul>\n

</div>\n\n\n <h2 class="external-panel__heading" id="about-heading">\n About Fluent Commerce\n </h2>\n\n <div class="external-panel__trix-content external-panel__trix-content--colored" id="about-body">\n <div>Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.</div>\n

<div class="frow frow--centered-column mar-t-8 mar-t-md-14" id="external-jobs-show-apply-now">\n <a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/postings/c37a9bea-0d0a-42a8-a718-f17a7b6c77e7/applications/new">Apply Now</a>\n </div>\n\n\n</div>\n\n <div class="external-panel__content external-panel__content--ruled" id="external-jobs-show-stages">\n

<div class="col-md-4-5 col-lg-3-5">\n\n <p class="external-panel__text text-center mar-t-0 mar-b-4">\n Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.\n </p>\n\n</div>\n\n<a class="external-button external-button--theme-highlight theme-highlight-background-color-ie-override theme-highlight-border-color-ie-override" href="/en/register-your-interest/new">Register Your Interest</a>\n

Key Responsibilities:

Operations and Support

Sales Support

Support all aspects of deal flow through Fluent Commerce's systems to provide clear processes for Account Executives/BDRs and better reporting for management.

Marketing Support

Support all aspects of marketing campaign setup and management to reduce administrative burden on our Marketing teams.

Process Adherence and Improvement

Ensure sales and marketing teams are adhering to sales/campaign processes, checking in regularly with team members to address any blockers, identifying any areas in need of improvement.

Documentation

Work with sales and marketing to maintain good documentation practices as systems evolve.

Maintenance

Working with the Global Manager of Sales & Marketing Operations, identify and implement process improvements across Salesforce and our many integrations, including but not limited to Pardot, ZoomInfo, LinkedIN Sales Navigator, DocuSign, etc.

Salesforce Administration

Report and Dashboard Management

Work with marketing and sales teams to establish reporting requirements and maintain sales and marketing reports and dashboards.

Account and Contact Management

Identify gaps and inconsistencies in contact and account data and work to fill them over time, and add new contacts as needed.

Sales Training and Enablement

Update and maintain process guides for using Salesforce and provide training to sales. Work with the Marketing and Global Manager of Sales & Marketing Operations to develop relevant training materials.

Opportunities

Review opportunities with sales team members to ensure all data is complete and accurate and that opportunity record matches the signed contract.

Documents

Upload related documents (NDAs, agreements, etc.) under accounts, as needed.

Leads

Assure accurate mass import of leads from external marketing campaign sources.

Pardot Administration

List Management/Automation

Maintain existing lists and automations rules to assure accuracy.

Forms and Templates

Support marketing team with maintenance and creation of forms and templates.

Ad Hoc Reporting

Develop other reports as needed.

Skills, Knowledge & Expertise:

Communication and Collaboration

Excellent communication skills and natural relationship builder.

Attention to detail

Enjoys the maintenance side of things and is able to keep their eyes on multiple systems, spotting potential issues before they become problems.

Organization

Excellent organizational and coordination skills, adherence to deadlines, ability to prioritize and manage multiple projects at once.

Salesforce Administration

3+ years experience with fields, page layouts, reports, dashboards.

Marketing Email Platform Administration

3+ experience creating emails, forms, templates, automated campaigns, etc.

Benefits:

We value flexibility – Work how, when and where it suits you.
Flexible and supportive leave policies – Including generous paid parental leave and paid leave for your birthday so you can celebrate you.
Culture is key – We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.
A share in Fluent Commerce’s success – Share options scheme for all employees.
Advance your career – We invest in your future by providing an allowance to help accelerate your learning and professional development.
Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).

About Fluent Commerce

Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia—and with teams across Europe, US and APAC—we’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

At Fluent Commerce, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences.

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