Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

Working closely with our Enterprise Marketing Director, you’ll be an Event Specialist who is responsible for overseeing the event planning process for a range of event types from large international healthcare conferences to personalized dinners. This role includes planning, organizing, and executing attendance at tradeshows and conferences as well as company-hosted events by managing logistics, budgets, vendors, and internal teams to ensure key objectives are met. Ideally, this person can think outside the box to make Heidi stand out.

What you’ll do:

• Planning: Securing events such as tradeshows and conferences and conceptualizing hosted events and creating detailed timelines, budgets, and logistical plans.

• Budget management: Adhere to budgets, manage expenses, and report on performance.

• Vendor and supplier coordination: Work through the events portal to coordinate booths, merchandise, and other necessities. Liaise with and manage vendors including catering, decor, and entertainment, and to negotiate contracts.

• Logistics management: Coordinate all on-site logistics, including venue setup, scheduling, and ensuring the event runs according to plan. Organize all team registrations, travel, and itineraries.

• Event marketing: Coordinate with internal teams to ensure a comprehensive marketing plan before, during, and after the event.

• Communication: Communicate clearly with all stakeholders to ensure everyone is aligned and has the resources to be successful in executing the event.

• On-site execution: Oversee the event as it happens, troubleshoot issues, and ensure a positive experience resulting in the company meeting key objectives.

• Post-event analysis: Evaluate the event's success, gather feedback, and create reports.

What we will look for:

• 5 years experience in event management, managing various types of events preferably in the healthcare industry

• Strong organizational and time management abilities

• Excellent verbal and written communication skills

• Creative problem-solving and decision-making skills

• Proficiency in budget and contract management

• Ability to work under pressure and manage multiple tasks

• Experience with event management software and tools

• Strong vendor and people management skills

• Experience in a technology startup is a plus

• And a love for throwing a killer party 🙂

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us 🚀?

• We come to work with warmth and you’ll have the support you need for success

• Learn from some of the best engineers and creatives, joining a diverse team

• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups

• The opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.